Adam Grant Module 3: Capturing Effective Feedback: Challenge Networks

Module 3 Highlights:

“Vistage is just actually built for this. So, you already have a lot of the mechanisms in place.”

• Too many leaders rely on their support networks. Challenge networks are a group of thoughtful critics — disagreeable Givers — whom you trust to help leaders see their own blind spots.
• Anyone in a leadership role needs a challenge network. The first step is to make it clear to those you select to be in this network what you want from them.

Feedback from all levels:

• One example shared was a model where employees were evaluated on how they constructively challenged the people above them.
• The cascading effect of soliciting feedback as a leader is profound. Employees or junior leaders see that as a signal that they have a voice.

Module 3 discussion questions:

1. Share a time that this group has challenged you. What was the outcome?
2. How can we be an even better Challenge network for each other? How do we avoid groupthink?
3. What challenge networks exist inside your organization to enable rethinking and capturing different perspectives?
4. How would you rate the “second score” of how receptive you and your leadership team are to receiving feedback from each other or even lower levels in the organization?

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Related Resources

Adam Grant brings insights to Vistage for a member-exclusive event

Discussion guide for Vistage Chairs (Members can request a copy from their Chairs) 

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